tag:blogger.com,1999:blog-6704342683198287523.post5930175130970419114..comments2023-06-16T10:55:07.460+01:00Comments on ASLEF shrugged: Unknownnoreply@blogger.comBlogger3125tag:blogger.com,1999:blog-6704342683198287523.post-41082480414147909512016-06-07T10:34:10.171+01:002016-06-07T10:34:10.171+01:00The whole customer service and world class service...The whole customer service and world class service aspect of the job has gone due to FFTF. Daily we have tourist losing money or Oyster Cards jamming in the machines and having to call somebody from another station to come and deal with it. Happened again just this morning, 25 minutes the two customers from Finland were forced to wait. A complete shambles and joke.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6704342683198287523.post-80155070003136268202016-06-07T02:10:50.045+01:002016-06-07T02:10:50.045+01:00Staffing levels are down to minimum numbers now pr...Staffing levels are down to minimum numbers now pretty much across the board. I had to tell someone that we wouldn't be able to meet their MIP as i only had one CSA and they were currently standing at the RVP awaiting the ambulance as I dealt with another incident elsewhere.<br /><br />The CSMs know it's a complete screw up, as does the area manager but we all know nothing will change, overtime is going completely untaken as no-one wants the extra grief that they know is going to happen Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6704342683198287523.post-79969382812330515982016-06-06T14:15:02.777+01:002016-06-06T14:15:02.777+01:00FFTF - Expected. But hey "Customers will have...FFTF - Expected. But hey "Customers will have to adapt!"<br /><br />Night Tube/Depot Displacements:<br /><br />Could well be the case that those depots didn't get new T/Ops for Night tube last year; But yours and others points in the previous blog showed the unfairness and idiocy of the situation.Anonymousnoreply@blogger.com