A couple of things greeted me on my return after a week off,
the first being the news that STR is now the No. 1 station on the Central Line for Platform
Train Interface incidents, or as one
might say in the real world, people having accidents getting on and off trains. We’ve been reminded that we must make PAs to
warn the passengers when we are closing the doors both WB and EB which I find a
bit odd as I’m pretty damn sure that the instructions we were given when Plat.
3B opened only specified that PAs were to be made on the WB, I don’t recall any
instructions ever being given before about the EB so how can we be reminded to
do so.
Regardless, from now on I’ll be doing PAs in both
directions at STR although I do wonder if most of the PTI incidents are caused
when people use the train as a short cut between Plat.3 and 5 via Plat. 3B to
the main concourse.
The other issue is “Prompt Dispatch”, the news that in future we will be monitored to ensure that we are leaving on time and not lingering beyond
our timetabled departure. Apparently
if we dawdle for more than 30 seconds at WER, EAB, WHC, LOU, EPP or HAI a
computer program will record our tardiness and we will be dragged up before a
DTSM to explain the delay. If we are
recorded dallying twice in six months it will be addressed as a “performance
issue”.
I’ll be honest and admit that there are some TOps who turn up late for pickups
or some who like to chat when they hand over a train but equally there are
those who seem to like to shut the doors and disappear the moment the signal
clears in an attempt to
squeeze a few seconds onto their meal break or off the end of their shift. I wait until the countdown clock tells me it's time to go, if I get delayed after that then it's usually down to the passengers.
There were three words which popped into my head after reading this. One of them was 'for' and another one was 'sake'. I won't tell you what the middle one was, because it's quite rude :P
ReplyDeleteHow are you supposed to remember every instance where someone flings themselves at a closing door causing a delay?
ReplyDelete